Responsible gambling

Responsible Gaming

At Eternal Casino, we understand that problem gambling can have serious consequences on individuals and their loved ones. Our goal is to provide a safe and enjoyable experience for all our players while promoting responsible gaming practices.

Recognizing the Signs of Problem Gambling:

Do you feel like you need to gamble with increasing amounts of money in order to win?
Have you tried to cut down or control your gambling but are unable to do so?
Are you often preoccupied with thoughts about betting, even when not actively engaged in gaming?

If you have answered "yes" to any of these questions, it may be an indication that you are developing a problem. Don't worry – we're here to help.

Available Tools:

To support our players and promote responsible gaming practices, Eternal Casino offers the following tools:

Deposit Limits: Set limits on how much money you can deposit into your account over specific periods (24 hours, 7 days, or one month).
Loss Limits: Limit your losses for a specified period.
Session Time Limits: Set time limits for gaming sessions to avoid prolonged playtime.
Self-Exclusion: Take a break from our games and close your account temporarily for a minimum of six months (renewable up to five years).

We are committed to providing a safe environment where you can enjoy gaming responsibly. If you're struggling with problem gambling or feel that our tools may not be sufficient, please reach out to one of the organizations listed below.

Support Organizations:

Problem Gambling Helpline
Provincial Helplines: Visit our website for your province-specific helpline
International Resources: Gamblers Anonymous, National Council on Problem Gaming

Don't hesitate to seek help if you're struggling with problem gaming. Our responsible gambling page will continue to provide information and support throughout your experience.

Important Links:

Please note that some of the tools mentioned above can be accessed by logging into your account and navigating to our "Responsible Gaming" section.

Thank you for choosing Eternal Casino, and remember – we're here to help.